[Replay] Workplace Revolution: Service Management, IoT and The Future of Work
Today’s episode will be a replay of my interview with Peter Ankerstjerne, 2nd vice chair of IFMA board of directors and Founder / Director Service Marketing International IVS. At the time of the interview he was the CMO at ISS, providing quality experiences for all of the 500,000 employees at ISS and the clients they…
Lessons Learned from the Most Sustainable Building in the World
Ron Bakker, founding Partner at PLP Architecture was involved with designing the world’s most sustainable office building known as the Edge and it is located in Amsterdam. We discuss the different elements of the building life cycle, from design to occupancy and operation including 30,000 sensors collecting data on a moment by moment basis. We…
Workplace Revolution: Service Management, IoT and The Future of Work
Peter Ankerstjerne, Chief Marketing Officer at ISS talks with us about how iSS is adopting the Vested approach, change that is happening in facilities management is affecting the focus on Recruiting and Retention/ Human Resources and the use of technology like IoT, and last but not least the importance of Service Management. You will get…
The Future of Work – w/ Jeff Saunders
Jeff Saunders. He is the Director at Copenhagen Institute for Futures Studies. He talks with us about the work he is does at the Institute and some of the major research he has done on the Future thinking for work. We dig into megatrends, the future of outsourcing and co-sourcing as the interdependent contracting model.…